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Home » Terms and conditions

By using the online top-up service you consent to the Terms and Conditions as follows:

You must use a credit card, debit card or have a PayPal account with more than €5 credit in it, and an active mobile phone. Cost of topup will be charged at €5, €10, €15 or €20 via your PayPal account or credit or debit card. A confirmation text informing you that your mobile has been charged with the requested topup amount will be sent shortly thereafter. Calls will disconnect once the credit is finished and a new topup request will have to be made for a further topup. Topup daily limit is €20, monthly limit is €40. Credit lasts for six months from day of first use. Cost of calls to the our access numbers will be charged at your standard landline or mobile rate to a landline or can be used as part of your landline or mobile inclusive minutes. Cost of calls to any freefone access number will incur a rate surcharge per minute (as displayed next to the freefone access number on this web site). Calls are charged per minute. Prices are subject to changed without prior notice. Calls made to mobile destinations may cost more, unless specifically mentioned in the destination list. A connection charge of 5 cents is charged per call. Some countries are excluded from this service.

By using the Spain instant dial service (where you do not create an account), you consent to the Terms and Conditions as follows:

All charges exclude IVA (Spanish sales tax) which is currently at 16%. You can double-check Telefonica's charges for calling 902 numbers. Rates are from a standard Telefonica landline - rates from other operators, payphones and mobile phones may vary. If you are in any doubt please check the charges with the operator you will be using.

en Espaņol
Todas las cargas excluyen IVA que en este momento es el 16%. Usd. puede comprobar las tarifas de Telefonica para llamar a los numeros 902.

Privacy policy

We take the privacy of your data seriously. We will not sell your data to other people. If you subscribe to our mailing list, we will send you regular updates on our service, and you will be free to unsubscribe at any time. We may also send you details about related telecommunications services but won't ever sell or disclose your details to third parties. If you contact us by email or using our online form we might need to contact you further, or might choose to send you further related emails and communications in future. If you do not want to receive these, please contact us.
See terms and conditions for full details.

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